No boxes ever arrived.... Emailed customer service and have yet to get a reply. BirchBox. Lack of makeup, same brands so many mists and creams. I really look forward to receiving the boxes, sometimes disappointed when I get 2 hand creams (different brands) in one box. I subscribed to Birchbox after I used IPSY (which is like the US version of Birchbox) I thought it would be like IPSY, which was alot more personalized, had better quality products and it was more fun and good looking in general. So much shampoo and conditioner even after I selected the bald option! This company deliberately mislead customers about the payments they will take. Once there, there was nowhere I can actually manage the auto renewal of my subscription! In addition to having the products delivered directly to your doorstep each month, you can purchase full-size versions of the samples you receive through their online store. In the end they stopped replying altogether. I have been with birchbox for a year and a half but I suppose you dont know a company until you a problem?Have never had a problem before and have always been patient when boxs are a little late(which they normally are)I paid for my box on the 1st of December, it was dispatched on the 4th and it's gone missing.They originally said they would have a resolution on the 18th but they are saying wait until Christmas eve?! Huge waste of money. They are really underhand. I hope to cancel my subscription. Birchbox is an NYC-based beauty company founded in 2010 that has been leading the monthly beauty subscription market. It took them weeks to reply, if they bothered to reply at all. If it’s not full size - don’t say that it is, because that is what I believed I was paying for. They make it so difficult for you to not get conned out of your money it is absolutely outrageous. And zero integrity. The box was much smaller, so expectations were not raised so much, and the accompanying information card didn't add the insult of showing items some people might be getting as alternatives. So would be 5 stars if there were more choices you could opt between per month, or even if upon signing up for Birchbox you're able to indicate types of products you'd like to receive, what types of colours you like, and what your skin tone is etc. Lovely treat each month, but some items do get repeated. I’ve had a subscription on and off since last year and I really like these boxes. Black Friday scam. I love the concept of Birchbox- it's a great way to discover and test different products I've never heard of without having to commit to buying them in full size! I signed up for birchbox for a couple of months, and although i wasn't impressed with the content of the box (all sample sizes, didn't seem worth the money), I had no issues with delivery or cancelling my subscription. The hand sanitiser however was open and had leaked all over the box which kind of ruined the experience. These are the Birchbox reviews that stood out to me: Bought the boxes They will also delete negative facebook posts. I cannot believe I fell for this company's 'Black Friday' scam!! That's completely unacceptable and I've now cancelled my subscription due to the terrible customer care I've recieved. They are scammers. Terrible company! Still no Wander Beauty. Terrible. 1 review for Birchbox.co.uk, 1.0 stars: 'I am South Asian with warm olive/honey skin tone and black hair (all stated in my beauty profile on the website). I checked again today (4th of Dec) as i hadn't received any further updated emails regarding it and the link now shows that my box has been delivered on the 29th of November.....The day before I received the email saying it had been dispatched?! I have had birchbox for over a year I'd say I was unhappy with it after the 3rd month I just kept hoping for better. What a load of rubbish. Terrible service. Absolutely terrible. Month of Months of dissapointment. Birchbox Reviews Weâve reviewed hundreds of boxes from Birchbox since 2012, including monthly curated boxes, monthly personalized boxes, and their non-subscription limited edition boxes. When you make your monthly box and sample reviews, weâll reward you with a voucher sent via email (within an hour) to use at The Birchbox Shop. No company ethics at all. Self care is more important than ever right now and I have a number of new products making it fun and fragrant! Overall though this is a good subscription box and great value for money. I would say both of these boxes are pretty reasonably priced but arenât low budget on the products either. Okay the first thing we have to discuss is the basics; price, delivery & first impressions. Then 12 hours later they take a further £12.99 from your account.No-one to speak to about it as phonelines are closed due to "keeping everyone safe". My husband pointed out that, after I contacted them, the Wander X box was sold out. People who subscribe to these boxes *know* about makeup etc. I emailed customer services and messaged on Facebook I’ve yet to get a response after a week. Over the past 3 months yes my boxes have been late (due to covid-19) but when I contacted them about my July box being 2 weeks later than expected even with the delay, they were prompt and also sent me a Â£5 off voucher for anything I buy off of the website. Shocking customer service and every response on this forum from Birchbox is pathetic, suggesting that people reach out to customer support for assistance when they are actually complaining about inadequate/unhelpful responses they have already received. See how this fan-favorite beauty box stacks up with our detailed monthly reviews: Ladies- please don't waste your money - you'd be better off browsing the two for one offers in your local Boots. I actually feel that they have been getting alot of abuse on their Facebook page even though they have regularly sent out emails to explain the situation and apologise. and I was so looking forward to it arriving. A free inside look at company reviews and salaries posted anonymously by employees. I really didn’t want to leave a negative review! Instead of trying to send another out, they sent 5€ if I resubscribed!Do yourself a favour and go to any other company over birchbox UK. Birchbox ranks 24th among Subscription Shopping sites. Sizes are tiny compared to other boxes, themes are uninspiring. Very misleading on purpose. It improved considerably compared to 2018. A free inside look at company reviews and salaries posted anonymously by employees. I have had so many problems with BB. Thank you Birchbox I am still impressed with your boxes and look forward to my future boxes. This is a general review, for specific month reviews, including product reviews, search by box name and month or look out for upcoming review posts. Not terrible tbh. The first box was so disappointing; I knew they wouldn’t be full sized items but the sample sachets you get in magazines?! Its location on this page may change next time you visit. Birchbox.co.uk still has a glorious green rating and poor .com is going red. Please feel free to contact Birchbox UK at email@example.com or give them a call at 0203 137 6174 if you'd like to further discuss. In comparison to Birchbox competitors, such as Ipsy, Birchbox reviews indicate that it does deliver significantly more skincare and haircare products than cosmetic items. Before anyone thinks that I am being paid to write review I actually am not i am just a regular customer and wanted to share my positive experience of this company. © 2020 Trustpilot, Inc. All rights reserved. I really do not recommend this box! Cancelled my subscription ASAP and will never order from them again. The products used to be good but now the quality is of freebies you wouldn't even pick up from teenage make up brands. Birtchbox has absolutely blown me away. However, getting sample sachets which one might get free in magazines or from beauty counters and then claiming they had a RRP to make up the minimum box value is just ridiculous. I researched everything that was in it. © 2020 Trustpilot A/S. Past Birchbox Grooming reviews highlighted how non-inclusive the company was with its âWomenâ and âMenâ lines, so âMenâ became âGroomingâ and âWomenâ became âBeauty.â The monthly service is also unique in that it considers individual subscribersâ skin and hair needs. Stock up on your favorite beauty brands and products at Birchbox Shop, plus get ideas and inspiration to bring into your daily They said they’d done the refund, they hadn’t! Cons Even after almost a year, never felt part of the team. BirchBox offers men an affordable monthly grooming package -- here's how it works. Finally managed to contact someone who said they would definitely get it sent out that day and yet this was a week ago and still nothing. Birchbox Reviews. I also demanded my bank details be removed yet they still managed to make the transaction. I know I won't! Have emailed customer services to cancel and have contacted bank for refund and to stop any future payments. Birchbox retails at £12.95 if you pay monthly & Glossybox retails at £13.95 if paid monthly. I do wish there were more opportunities to customise the box contents based on what you need.. there are only so many months per year that I want to receive the same travel-sized hair spray! I have learnt my lesson. Cons As mentioned, this company was a different world when I started. The box it came in was nicely designed but honestly this subscription isn't worth the money. The brow gel is so tiny I can't even read what size it is. I bought a three month subscription because it was on offer. Birchbox Subscription Review: What Customers Think Birchbox seems like a great way to try new products, learn, and stay on top of your self-care routine. Having to choose between Birchbox or Glossybox is a recurring question I receive from our visitors, Iâll try to answer the best I can. Birchbox is one of the original beauty subscription boxes and is a great way to discover new makeup, hair care, and skincare products without breaking the bank. Love Birchbox, been getting it for a few years. 2,046 people have already reviewed Birchbox UK. I have now been with Birchbox for a year this month. 135 Birchbox reviews. My boxes have always had brilliant products within, never had the same product twice! - London, UK Area English English French German Dutch Portuguese Spanish Italian To filter reviews, Sign In or Register. Never got the missing box, and was never refunded for it either, because I didn't get a reply to the email asking for a refund or other solution. People reviewing Birchbox UK please review it on the right page this is birchbox.com reviews I had mistakenly reviewed Birchbox.co.uk on this page too. Be very careful with this company, I placed an order as a gift for a friend for a 6 month subscription of their products and paid in full. 910 likes. Subscription boxes come in a range of prices all the way from the lower end to the luxury end of the spectrum. Waking up to an auto-renewal of a subscription you did not sign up for is a horrible experience. Boxes don’t value for money, it was frustrating almost every time. 134 Birchbox reviews. Liars selling damaged goods. Birchbox UK & Ireland helps you find products that youâll love. A review and unboxing of the Birchbox February 2019 with a closer look at the contents and my thoughts on what's included. I always like at least 4 of the 5 products. Thankfully it wasn't taken by the bin men. So I contacted them again, and a different person replied who assured me it was being posted separately but would absolutely be with me. Sent an email received an automated response trying to justify this scam (basically saying it is stated in the confirmation email, when it is not). I've never had a problem with the company, and I've been a customer for around 2 years, or more. Ordered Birchbox as wanted a little pamper and pick me up in these strange covid times.
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