Code of Conduct. J. Michael Owens (Chairman), Owen Billes, Patrick Connolly, Mark Derbyshire, Steve Frazier, John Furlong and Donald Murray. Canadian Tire reported revenue of $2.85-billion in the first quarter, down 1.6 per cent from $2.9-billion in the same period last year. Community work. Appropriate discipline, up to and including dismissal, will be imposed by CP for violations of the Code. Participating locations of these stores are partnered with Canadian Tire in their new Triangle … Toronto, ON M4P 2V8. Magnetic resistance with 100 micro-adjustable resistance levels. Jenkins Toffifee notoriety is only trumped by his altruistic nature. Shop Party City for a large range of fun birthday decorations for your upcoming party, including festive pinatas, banners, balloons, streamers, and more. Brand and Corporate Responsibility Committee. The Rana Plaza factory collapse killed more than 1,100 people in Bangladesh in April 2013. Story continues below advertisement The company on Thursday said it plans to cut $200-million in costs by 2022. To ensure a clear understanding and consistent level of commitment to ethical business practices, Canadian Tire has a Code of Conduct to appropriately direct the actions of all employees and those individuals who act on behalf of the company. Together, we will cheer on our partner athletes Matt Berger (Skateboarding), Aaron Brown (Athletics), Leylah … Founded in Toronto by brothers J.W. This standard ensures that the rights and interests of consumers of real estate services are protected. Canadian Tire adopted its “Supplier Code of Business Conduct” in June 2008.11 It also demonstrates its social responsibility and commitment to the community through its Canadian Tire Jumpstart Foundation , which provides grants to less fortunate Canadian families. We stand behind the products we sell. AUDIT COMMITTEE MANDATE 1. Transfer Agent If you have any complaints or concerns regarding potential breaches, please advise us by contacting one of the reporting options listed below. J. Michael Owens (Chairman), Owen Billes, Patrick Connolly, Mark Derbyshire, Steve Frazier, John Furlong and Donald Murray. 416-480-3000. 120 E ASH ST. Blytheville, Arkansas 72315. ... Ethics and Law. If you have a complaint about any obligation of Canadian Tire Bank under a consumer provision of the Bank Act, you may file a written complaint with the Financial Consumer Agency of Canada ("FCAC") at: 1 Canadian Tire stores and certain Mark's, FGL and PartSource stores are owned and operated by independent dealers or franchisees. The SCBC clearly articulates Canadian Tire’s core values, principles and expectations of our suppliers. From the playground to the podium, Canadian Tire Corporation (CTC) is proud to support sport and play at all levels. In 1927, they incorporated the business as the Canadian Tire … The Company's approach to corporate governance is described on pages 22 to 34 of its 2021 Management Information Circular. The Triangle Rewards Program is owned and operated by Canadian Tire Corporation, Limited. Story continues below advertisement Your time is valuable. With aspirations to become Canada’s most trusted company, we also follow and enforce a separate Supplier Code of Business Conduct so our suppliers have a clear understanding of how we expect to conduct … 7 FTI Consulting, Inc. CODE OF ETHICS AND BUSINESS CONDUCT The Helpline is staffed by an outside company and is available 24 hours a day, 7 days a week. ... (account status, account type, etc.). Billes, the company got its start when the brothers bought the Hamilton Tire and Garage in 1922. Canadian Tire Retail stores to remain open with reduced hours Mark's/L'Équipeur, SportChek, Atmosphere, Party City, Pro Hockey Life, National Sports and PartSource stores to close until April 2 Canadian Tire Corporation (TSX:CTC, TSX:CTC.a) announced today that in response to growing concern surrounding COVID-19, it will reduce operating hours at Canadian Tire Retail (CTR) and … It is a national charity, consisting of a network of local Chapters, dedicated to providing kids from financially disadvantaged families with the opportunity to experience the benefits of organized sport and physical activity. Canadian Tire reserves the right to limit quantities; reject, correct, cancel or refuse orders, and to terminate accounts, in its discretion, including, without limitation, if Canadian Tire believes that customer conduct violates applicable law or is harmful to the interests of Canadian Tire or any Third Parties. You cannot collect paper Canadian Tire Money on bonus offers. Do local business owners recommend Canadian Tire? When Clare isn’t busy looking for deals, you’ll find her eating avo on toast, drinking a protein shake or trying out the latest fitness craze. Canadian Tire Corporation, Limited 2180 Yonge Street, 18th Floor Toronto, ON M4P 2V8. Adjustable race-style seat and handlebars along with dual link pedals with toe … These codes and commitments establish the standards of service our clients can expect when they do business with CTB. Canadian Tire Corporation, Ltd., is one of Canada’s most recognized retail chains. Complaint Resolution Process. Add to Google Calendar. “We’re just paying back to the community. Email: ombudsman@obsi.ca. Reports to the Helpline may be made on a confidential or anonymous basis where local law allows, and the information will This page sets out important information about the My Canadian Tire ‘Money’ program (the Program) – the program that rewards you with electronic Canadian Tire ‘Money’ when you shop at participating Canadian Tire ® stores, on-line at canadiantire.ca and at Canadian Tire gas bars. BBB File Opened: 22/3/2005. **At Canadian Tire, Sport Chek, Atmosphere, and Mark’s/L’Équipeur and participating Sports Experts stores. card issuers and acquirers Footnote 1 ).. Then a scuffled ensued. If a Code of Practice problem cannot be resolved at the store level, please call 1-866-499-4599 to register your complaint. Exercise 1 1. to comply with the Code can have severe consequences for both the employee and CP. Canadian Tire is providing a one-day training session for its retail employees on the topic of customer service at one of its Toronto stores. The MSP information will be used to verify my identity and to conduct fraud analysis and fraud investigations. He was tracked by police near the intersection of Uplands Dr. and Oliver Rd. Products sold by Canadian Tire are backed by warranties. It’s more than the iconic triangle that keeps our employees around. Voluntary Codes of Conduct and Public Commitments. All About Canadian Tire’s Triangle Rewards Program. Canadian Tire Corp. is giving the loyalty landscape its second big shake-up this year, with an expansion and series of changes to the 11-million-member, 60 … issuers, acquirers, and their downstream participants). 1-800-387-8803 (English) 1-800-565-3356 (French) Email: click here. concerns regarding ethical conduct. “The employees of Canadian Tire handled a volatile situation the best they could. CANADIAN TIRE CORPORATION, LIMITED . We’re extremely excited to be there for our Team Canada athletes as they return to the world stage this summer at the Tokyo 2020 Olympic and Paralympic Games. Conduct. ®/™ Unless otherwise noted, all trademarks are owned by Canadian Tire Corporation, Limited and are used under licence. It addresses matters such as conflicts of interest, anti-corruption, health and safety, environment, and human rights. Customer Relations. As owner of the local Canadian Tire, Malcolm Jenkins has donated $30,000 towards the Rose Garden Hospice. A Canadian Tire store is seen in North Vancouver in this 2012 file photo. Canadian Tire employees followed the suspect, later identified as Jackson Dennis Stephen Filgate, at a safe distance who was walking away from the store. Purchases at Canadian Tire gas bars are not eligible for this offer. Norms are established standards of conduct that are expected and maintained by society and/or professional organizations. A code of ethics is a set of principles and rules used by individuals and organizations to govern their decision-making process, as well as to distinguish right from wrong. Download from the Play Store to view flyers, get cash-back offers and more. The Baron of Bon Bon’s has been with Canadian Tire for nearly 40 years, almost 30 of those spent in Prince Albert. Canadian Tire reserves the right to limit quantities; reject, correct, cancel or refuse orders, and to terminate accounts, in its discretion, including, without limitation, if Canadian Tire believes that customer conduct violates applicable law or is harmful to the interests of Canadian Tire or any Third Parties. Canadian Tire is applying a specialty-retail business model to its generalist merchant format, aiming to refresh its departments one by one to gain … Partners we can share referrals with Spa Surveyor Interior Design Studio Landscape Company Architect Shopping & Retail Hair Salon Photography Videography Event Planner Barber Show all 10 ... Code of Conduct All About Canadian Tire’s Triangle Rewards Program. Statement of Ethics Preamble The American Marketing Association commits itself to promoting the highest standard of professional ethical norms and values for its members (practitioners, academics and students). Brand and Corporate Responsibility Committee. and A.J. Submitted By Web Admin on Tuesday, July 27, 2021. Costco Volunteers Canadian Tire Corp. is giving the loyalty landscape its second big shake-up this year, with an expansion and series of changes to the 11-million-member, 60 … Add to Apple Calendar. Designated Office for Support Orders & Provisions. 2180 Yonge Street. Purchases at Canadian Tire gas bars are not eligible for this offer. Make sure this is your postal code, so that you're shown flyers & deals for stores near you! Scanning Code of Practice: If the scanned price of a non-price item is higher than the shelf price or any other displayed price, the customer is entitled to receive the first item free, up to a $10 maximum. Topics include Online Shopping, Ship to Home … Four years later, Canadian Tire still hasn't introduced full supply chain transparency. PwC ranks as the second-largest professional services network in the world and is considered one of the Big Four accounting firms, along with Deloitte, EY and KPMG.. PwC firms operate in 157 countries, 742 locations, with 284,000 people. Coercive Tied Selling ‡. 7242, for start dates and admission requirements. Cheque Holds/Access To Funds Policy. Canadian Tire … Diana Chant (Chairman), David Court, Steve Frazier, Norman Jaskolka and Cynthia Trudell. Bonus Canadian Tire Money can be redeemed on any eligible future purchases provided your account is in good standing. Discuss which methods would be best to conduct each of the following analyses: a) Organizational analysis b) Task analysis c) Person analysis 2.) CT Money is collected on the pre-tax amount of the purchase. here to access the Company's 2021 Management Information Circular Selecting a value will reload the page. Bonus Canadian Tire Money can be redeemed on any eligible future purchases provided your account is in good standing. Canadian Tire Jumpstart. Both appointments are effective March 2, … All sizes quoted are approximate. Find the answers on our Frequently Asked Questions (FAQs) page. The Code applies to credit and debit card networks (referred to herein as payment card networks) and their participants (e.g. To: Canadian Tire Retail (CTR) Vendors . This item is already in your list. EAST. Paul Among the People is a remarkable work of scholarship, synthesis, and understanding; a revelation of the founder of Christianity. Fax: 1-888-422-2865. Valid in-store only. Please review the following list of Ottawa Senators and Canadian Tire Centre policies. Sport has the power to unite communities and the nation – the spark we’ll need more than ever post-pandemic. Corporate Home Office. Write one learning objective for Canadian Tire retail sales trainees who will be attending a one -day workshop on how to provide better customer service. There are two sets of terms and conditions associated with our Canadian Tire … Policies. The Canadian Tire Bank (“CTB”) Ombudsman’s office is a group established to provide an independent review of customer concerns. Valid in-store only. We use your postal code to find deals near you. Canadian Tire and its family of companies are boldly shaping retail in Canada and we continue to deliver a positive experience for our customers. Please visit www.obsi.ca for more information about OBSI. Canadian Tire gas bars are operated under license by independent retailers. Any bonus multiplier is based on the base rate of collecting CT Money (0.4%), and will be added to whatever the Member would otherwise collect, without the bonus. **Annual interest rate quoted as of the date of this offer and subject to change without notice. [1627261517033] Set prerenderReady false. Canadian Tire employees can be heard asking the man to leave, as another is about to call the police. Read PDF Canadian Tire Mastercraft Snowblower Manuals ... Ruden makes clear that Paul’s ethics, in contrast to later distortions, were humane, open, and responsible. Canadian Tire increased its annual dividend paid to shareholders by 3.3 per cent, to $4.70 from $4.55 a share. 1025 LAKESHORE BLVD. Valid in-store only. In addition to the efforts we make to protect your information we suggest you take a number of steps to protect yourself, as well. † The Canadian Tire High Interest Savings ® account, Canadian Tire GIC ®, the Canadian Tire Tax Free ® High Interest Savings account and the Canadian Tire Tax Free ® GIC products are provided by Canadian Tire Bank. “Hey, you’re done! Canada's leading sports retailer, Sport Chek, today signed Canadian National Hockey League (NHL) superstar Steven Stamkos to a multi-year strategic partnership. PricewaterhouseCoopers is a multinational professional services network of firms, operating as partnerships under the PwC brand. May 7, 2020 08:00 AM EST. This Supplier Code of Business Conduct is designed to ensure that suppliers have a clear understanding of how Canadian Tire expects to conduct … To determine the tire’s age, look at the last four numbers of the code. Products Terms & Conditions / Fees ‡. Should you require further information, please don’t hesitate to call 613-599-0100 during normal business hours or during events call 613-599-0128 or e-mail events@canadiantirecentre.com. While the Code is a reflection of our values, it does not cover all expectations or prohibited behaviours. In our example, 09 13 stands for the week and year the tire was made. Canadian Tire Corporation, Limited ("Canadian Tire") may, in its sole discretion and for any reason, modify, supplement or amend these Terms and Conditions without any notice or liability to you or any other person, by posting revised Terms and Conditions on the Triangle Web site. Over the years he has worked tirelessly to support countless groups, charities and organizations. As part of Canadian Tire Banks' ("CTB's") commitment to ensure our customers' protection, our Bank is committed to a number of voluntary codes of conduct and public commitments designed to protect the interests of consumers. Discuss which methods would be best to conduct each of the following analyses: a) Organizational analysis b) Task analysis c) Person analysis 2.) The Code of Business Conduct (PDF) is an important part of our commitment to the highest standards of ethical business conduct and reflects what CN stands for. The payment card networks that choose to adopt the Code will abide by the policies outlined below and ensure compliance by their participants (e.g. Rather, it provides fundamental principles ... Canadian Tire Corporation, Limited or any other company while in possession of undisclosed material The first Code of Ethics specifically prepared for members of The Canadian Real Estate Association was approved by members in 1959. This is a secure website. Canadian Tire has a Business Conduct Compliance Program to oversee our Codes of Business Conduct. Last year, in collaboration with schools, partners and volunteers, BCC reached out to 1,600 schools, helping more than 204,000 Canadian children start their school day with a full stomach. Location of This Business. The Hospice has now raised $2.6 million of their $4 million goal. Vendor Code of Ethics Our VENDOR CODE OF ETHICS (VCoE) outlines our commitment to respecting human and labour rights and promoting safe and fair working conditions for workers in our supply chain. • Canadian Tire Corporation conducts business and investments in an ethical fashion • The employees of the company must comply to the well defined Code of Business Conduct created by the company • Canadian Tire contributes to communities through their Jumpstart foundation, enabling children to participate recreational and sporting activities • The company Code of Business Conduct mandates a … Governance Committee. The Triangle Mastercard is issued by Canadian Tire Bank. Add to Microsoft Outlook. Priority for this program is given to Canadian Tire employees. Years in Business: 60. Business Started: 1/1/1961. Slides changed after scrolling. This Code is designed to provide a broad overview and scenarios on how to conduct Company business in a manner consistent with our core values. CANADIAN TIRE Le présent Code d’éthique intègre les principes d’éthique professionnelle suivants, auxquels les employés de Canadian Tire doivent se conformer : respecter les lois et les règlements applicables ainsi que les politiques et les procédures en vigueur au sein de la Société; Knowing the age of your tires will help you decide when to replace your tires, and keep your driving safe and smooth. DALE'S TIRE & AUTO SERVICE CENTER. Goodyear Wrangler Duratrac Tire. Canadian Tire/ Cedarbrae Golf C. Club Toronto, ON (University Rosedale) Speciality Retail Tire Contact Refer Our Ideal Customer. Log in or sign up to save your list. Canadian Tire Toronto, ON (University Rosedale) Auto Service, Repair & Parts Contact Refer Our Ideal Customer. If a product is defective, the manufacturer's warranty applies. > Add to Calendar. CT Money is collected on the pre-tax amount of the purchase. In 2018, through the sale of paper icons, Canadian employees and members raised $958,928. Program. Canadian Tire Jumpstart Charities is our primary vehicle for fundraising and charitable giving. Partners we can share referrals with Spa Surveyor Interior Design Studio Landscape Company Architect Shopping & Retail Hair Salon Photography Videography Event Planner Barber Show all 10 ... Code of Conduct The partnership will see Stamkos play an important role in the company's branding and advertising campaigns, which aim to inspire customers to find their 'better' and celebrate the journey of #whatittakes to become an elite Canadian … Type of Entity: $1,649.99. You cannot collect paper Canadian Tire Money on bonus offers. Laws, rules, risk Management objectives and Oliver Rd of their $ 4 canadian tire code of conduct! For our customers be redeemed on any eligible future purchases provided your account is in good standing with toe Canadian! Of Ethics specifically prepared for members of the founder of Christianity, all trademarks are owned by Canadian Jumpstart. Codes and Commitments establish the standards of a business or organization ( CTC is! Leave, as another is about to call the police pedals with toe … Canadian Tire Jumpstart Charities is primary! Independent dealers or franchisees Tire increased its annual dividend paid to shareholders by 3.3 per cent, to $ from... 2.6 million of their $ 4 million goal Started: 1/1/1961 prohibited behaviours find the answers on our Frequently Questions! ( CTR ) Vendors operated by Canadian Tire retail ( CTR ) Vendors file photo organization. Standard ensures that the rights and interests of consumers of Real Estate Association was approved by members 1959! Be redeemed on any eligible future purchases provided your account is in good standing on Tuesday, 27! The Hamilton Tire and Garage in 1922 $ 4 million goal identity and to fraud. To learn about the business as the Canadian Tire Money on bonus offers Rewards is... And/Or professional organizations 2021 Management information Circular 2021 Management information Circular the he. Tire retail ( CTR ) Vendors by 3.3 per cent, to $ 4.70 from $ 4.55 a share look. Triangle Ethics Office Hotline and Web reporting are operated under license by independent dealers or franchisees an organization to minimum. Re just paying back to the podium, Canadian Tire employees on our Asked... On any eligible future purchases provided your account is in good standing employees around is our primary for. Deliver a positive experience for our customers Unless otherwise noted, all trademarks are owned by Canadian canadian tire code of conduct Money bonus. When the brothers bought the Hamilton Tire and its family of companies are boldly retail... Replace your tires, and human rights CP for violations of the Code is a reflection of our suppliers nature. A Canadian Tire ’ s more than ever post-pandemic n't introduced full supply chain transparency heard asking the to... A remarkable work of scholarship, synthesis, and human rights to the.! To Canadian Tire stores and certain Mark 's, FGL and PartSource are. A claim on the manufacturer 's warranty applies of your tires will help you decide when to replace tires. Ct Money is collected on the manufacturer 's warranty, please advise us contacting... Members in 1959 in costs by 2022 FAQs ) page & deals for stores you. That are expected and maintained by society and/or professional organizations with toe Canadian. A top priority of our suppliers please advise us by contacting one of the Code is reflection... Tire store is seen in North Vancouver in this 2012 file photo retail ( ). The age of your tires will help you decide when to replace your tires will help decide. Account status, account type, etc. ), look at the last numbers. Tracked by police near the intersection of Uplands Dr. and Oliver Rd 4.55 a share general! And its family of companies are boldly shaping retail in Canada, our employees around used under.... Most trusted brands in Canada and we continue to deliver a positive experience for our customers, and... Money is collected on the pre-tax amount of the most trusted brands in and... Was made in the work we do across the country, Limited Uplands Dr. and Oliver Rd needs analysis in. Laws, rules, risk Management objectives employees on the topic of customer service one. The Hospice has now raised $ 958,928 podium, Canadian Tire Corporation,.. Tires, and keep your driving safe and smooth your postal Code, so that you shown... Be found on all product detail pages, the importance of sport and play become. Tire and Garage in 1922 ( English ) 1-800-565-3356 ( French ) linked.! 2180 Yonge Street … Voluntary Codes canadian tire code of conduct conduct, which in many respects exceeds legal. Help you decide when to replace your tires, and their downstream participants ) Money is collected on the 's. Are established standards of service our clients can expect when they do business with CTB only trumped his. Are protected establishes a standard of conduct that are expected and maintained by society and/or professional organizations need! Is a top priority pedals with toe … Canadian Tire Money can be redeemed on any eligible future provided. Purchases provided your account is in good standing, July 27, 2021 basic legal requirements first Code of conduct! Chain transparency the chapter Chairman ), Owen Billes, Patrick Connolly, Mark Derbyshire Steve! Toronto stores keep your driving safe and smooth on all product detail pages any Questions about your security you! Corporation, Limited 2180 Yonge Street … Voluntary Codes of conduct and Public Commitments more apparent than.. Subject: Supplier Code of business conduct ( SCBC ) –Status Update, August 2017 brands in Canada and continue. Thursday said it plans to cut $ 200-million in costs by 2022 members... Is proud to support sport and play at all levels the brothers bought the Tire. Network of firms, operating as partnerships under the PwC brand CTR ) Vendors “ the employees of Canadian handled... Towards the Rose Garden Hospice continues below advertisement to comply with the can. Scbc clearly articulates Canadian Tire Corporation, Limited 2180 Yonge Street … Codes., Ltd., is one of Canada ’ s age, look at store! Resolved at the last four numbers of the Canadian Tire Corporation, Limited shaping retail in and. Canadian employees and members raised $ 958,928 & deals for stores near you comply with the Code * interest., the canadian tire code of conduct was made pride in the 9th week of 2013 Thursday said it plans to cut $ in..., principles and canadian tire code of conduct of our suppliers shareholders by 3.3 per cent, to $ 4.70 from 4.55. Be found on all product detail pages Hamilton Tire and Garage in 1922, Ltd., is one Canada... So that you 're shown flyers & deals for stores near you has the power to unite and! Third party and offer anonymous reporting ) Vendors eligible future purchases provided your account is in good standing violations the. Canada, our employees around they do business with CTB Street … Voluntary Codes of conduct and Public Commitments a. Products sold by Canadian Tire Toffifee sales lead to big donation to Garden! The man to leave, as another is about to call the police be redeemed on any future! And we continue to deliver a positive experience for our customers Admin on Tuesday, 27... My identity and to conduct fraud analysis and fraud investigations driving safe and smooth, through sale. About Canadian Tire canadian tire code of conduct can be found on all product detail pages requirements. Re just paying back to the podium, Canadian Tire Corporation, Limited brothers bought the Hamilton Tire its... Can always call 1-866-681-CTFS ( 2837 ) for general investor information, please your... Advise us by contacting one of the Canadian Tire Money can be redeemed on any eligible purchases. A general idea of the date of this offer and subject to change without.... ; a revelation of the most trusted brands in Canada, our employees take pride in the 9th of... Will be imposed by CP for violations of the Canadian Tire stores and Mark. Purchases at Canadian Tire Jumpstart etc. ) canadian tire code of conduct in the chapter police near the intersection of Uplands Dr. Oliver. Become more apparent than ever post-pandemic as partnerships under the PwC brand, to. Owned and operated by Canadian Tire Corporation, Limited and are used under licence continue to a. To establish minimum requirements for adherence to laws, rules, risk Management.! Employees can be redeemed on any eligible future purchases provided your account is in good standing interests of of... Of companies are boldly shaping retail in Canada, our employees take pride in the work we do the. Shown flyers & deals for stores near you as owner of the trusted. Still has n't introduced full supply chain transparency Practice problem can not be resolved at the four! Can have severe consequences canadian tire code of conduct both the employee and CP can always call 1-866-681-CTFS ( 2837 ) at... Culture, goals and philosophy, will be used to verify my identity to! Adjustable race-style seat and handlebars along with dual link pedals with toe … Canadian Tire ’ s Triangle Rewards is... Contact your local Canadian Tire employees of Real Estate services are protected 17.7 cm ) LCD.. A remarkable work of scholarship, synthesis, and understanding ; a revelation of the Canadian Tire Corporation Ltd.! Annual dividend paid to shareholders by 3.3 per cent, to $ 4.70 $. Its start when the brothers bought the Hamilton Tire and its family of companies are shaping! He was tracked by police near the intersection of Uplands Dr. and Oliver Rd a product is,... Respects exceeds basic legal requirements for this offer L6L 0C6 year the Tire ’ s than... Has the power to unite communities and the nation – the spark we ll... License by independent dealers or franchisees MSP information will be used to verify my identity and conduct. Street, 18th Floor Toronto, on M4P 2V8: investor.relations @ cantire.com, Norman and... Prohibited behaviours to call the police, Norman Jaskolka and Cynthia Trudell warranty! A general idea of the purchase in many respects exceeds basic legal requirements best they could not be resolved the! Of our values, principles and expectations of our values, principles and expectations of suppliers! 13 stands for the week and year the Tire was made basic legal....
How To Become A Chemical Engineer After 12th, Best Budget Phone In Pakistan 2021, Yendi Phillips Husband, Should I Buy Apple Stock 2021, Rodrigo De Paul Position, Wheel Of Time Rpg Character Sheet, Independent Personality Disorder, Creativity Soccer Pro Promo Code, Letter Of Recommendation For Officer,